Contact & Support
We're here to help. Whether you have a question about your analysis, your subscription, or anything else — reach out and we'll get back to you as soon as possible.
General Support
Questions about how the service works, your account, or your analysis results.
support@appfixed.comBilling & Subscriptions
Questions about payments, invoices, refunds, or upgrading your plan.
support@appfixed.comBug Reports
Found something that isn't working correctly? Let us know and we'll fix it quickly.
support@appfixed.comPartnership & Press
Interested in partnering with AppFixed or writing about us?
support@appfixed.comFrequently Asked Questions
How accurate is the analysis?
AppFixed uses advanced AI trained on thousands of real rejection cases. For technical rejections — such as privacy violations, payment issues, missing permissions, or metadata problems — our analysis is highly accurate. For subjective rejections such as "the app does not provide sufficient value," we offer guidance and recommendations, but the final decision always rests with Apple or Google.
What if the fix doesn't work?
If you apply our suggested fix and still receive a rejection, simply paste the new rejection message and analyze it again — at no additional cost within your current billing period. We stay with you until your app is approved.
Can I cancel my subscription?
Yes. You can cancel your subscription at any time from your account settings. Your access will continue until the end of the current billing period, and you will not be charged again after cancellation.
Is my rejection message data private?
Yes. The rejection messages you submit are processed securely and are never sold or shared with third parties. Please refer to our Privacy Policy for full details.
Do you support both App Store and Google Play?
Yes. AppFixed analyzes rejection messages from both Apple App Store Connect and Google Play Console.
What payment methods are accepted?
We accept all major credit and debit cards. Payments are processed securely and we never store your card details.
How do I request a refund?
Contact us at support@appfixed.com within 7 days of your purchase. Refund requests are evaluated on a case-by-case basis in accordance with our Terms of Service.